Digital Marketing Assistant

Job Description

Are you creative, digitally savvy and passionate about engaging audiences online?

Volair is looking for a Digital Marketing Assistant to support the delivery of dynamic digital marketing activity across our Active Health facilities. This is an exciting opportunity for someone who enjoys creating engaging content, analysing performance data and contributing to campaigns that drive membership growth and customer engagement.

If you’re organised, enthusiastic and ready to develop your digital marketing skills in a fast-paced leisure environment, we’d love to hear from you.

About the Role

As a Digital Marketing Assistant, you will support the planning, creation, and delivery of digital content across social media, email, and web platforms. You will help increase brand awareness, generate leads and promote memberships, events and services.

Key responsibilities include:

• Creating engaging digital content, including graphics, images, videos and reels
• Assisting with planning and scheduling social media content
• Supporting the creation and distribution of email newsletters and campaigns
• Monitoring and responding to social media interactions
• Updating website content and supporting basic SEO activity
• Assisting with paid digital advertising campaigns
• Compiling weekly and monthly performance reports using LMS, CRM and analytics tools
• Supporting corporate membership outreach and promotional campaigns
• Working collaboratively across departments to improve the customer journey

You will also contribute to reporting on sales, retention, conversions and campaign performance, helping turn insight into action.

About You

We are looking for someone who:

• Has experience using social media platforms and creating digital content
• Has experience (or interest in developing experience) in website management and graphic design tools such as Adobe Creative Suite or Canva
• Has strong written communication skills suited to digital audiences
• Understands how to communicate effectively with a wide range of customers
• Can follow brand guidelines and agreed processes
• Is confident using Microsoft Office and learning new systems quickly
• Works well as part of a team
• Is well organised with excellent attention to detail
• Is willing to learn and develop professionally

Experience within a leisure, customer service or membership-based environment would be advantageous.

A marketing-related degree is desirable. GCSEs (or equivalent) including English and Maths are required, or relevant equivalent experience.

Why Work for Volair?

Volair is committed to promoting active, healthy lifestyles within our communities. We offer a supportive team environment, opportunities for professional development and the chance to make a real impact through engaging digital marketing activity.