We’re sorry to hear that your thinking of leaving us. Whatever the reason our dedicated team will be happy to discuss your membership with you. Please submit a cancellation request below.
Not ready to return yet?
If you do not yet feel ready to return despite all our safety measures,, are in a vulnerable group, have other commitments at the moment or are struggling financially you can request a further membership freeze here.
It’s really important you don’t cancel your direct debit without confirmation that we have received and processed your cancellation. Please be aware, we won’t be able to cancel your membership unless we’re able to contact you regarding your cancellation request to confirm you are the authorised account holder but don’t worry, your notice period will be effective from the date we receive cancellation request.