Please be advised that you should book your treatments and Spa packages in advance to avoid disappointment.
On booking we require credit or debit card details to secure your appointment. If you require any advice on treatments or packages then please do not hesitate to contact us and one of our experts will be happy to help.
To enjoy the ultimate in relaxation for pamper packages please arrive 30 minutes prior to your appointment in order to check in, change and unwind before your treatment begins.
Your Spa therapist will include a consultation, treatment prescription and post relaxation in the treatment times listed.
We advise you to prolong the benefit of your Spa treatment. Our Spa offers a full range of luxury retail products for your home use. Your Spa therapist will advise you on the correct face and body care to maintain your results.
Some treatments may not be suitable for you or may require adjusting for you. As your well-being is our priority, please give us any information we may need at the time of booking.
Please be aware that if you are pregnant you will not be able to use the wet spa (steam/sauna area).
We require a doctor’s note if you are being treated for any of the following: heart conditions, cancer, liver problems, kidney diseases or any recent operations.
We offer a selection of Spa days or alternatively you can create your own. Your day includes a light lunch, use of our leisure facilities and use of a luxury robe, slippers, and towels.
Full payment is required 14 days in advance of your appointment for all packages.
If, for any reason, you cannot make your spa appointment, please call us on (0151) 443 2580. We require 48 hours notice on all treatments and packages to avoid a full cancellation charge.